Frequently asked questions
Quick answers. If yours is not here, call us.
What do you help with?
Flights, pilgrimages such as Kartarpur and the Golden Temple, and trips and tours. We quote and book by phone.
How do I book?
Send us an enquiry or call. We’ll find options, call you back and explain them. Nothing is booked until you say yes and pay.
How much does it cost?
It depends on where, when and how many of you are travelling. We’ll give you a quote before anything is booked.
Is my booking financially protected?
Before you pay, we’ll tell you in writing whether your booking is financially protected and who protects it. If it is ATOL protected, you’ll get an ATOL Certificate when you pay. Some bookings, such as some flight-only tickets, may not be ATOL protected. We’ll always tell you if yours isn’t.
What if I need to cancel or change my booking?
Cancellation and change terms depend on the airline and what’s booked. We’ll explain them before you pay.
How do I pay?
We’ll explain the payment options when we confirm your booking.
When are you open?
Our phone lines are open Monday to Friday, 9am to 5pm. You can send an enquiry at any time and we aim to call you back within one working day.
Can I visit you?
Yes. We are at Suba Centre, 202 Deykin Avenue, Birmingham B6 7BH.